Indique Hair
Reviews and Complaints
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Verified ReviewerClip in coil curl hair extensions DO NOT CLIP IN
- Always enjoyed the texture and the time it lasted
- Hair
- Dissapointed that i had to replace all clips bc popped open
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t Recimmend Clip Ins - THEY POP OPEN
Share experience and provide awareness
- Promotions
- Location & availability
- Affordability
- Costume service
Preferred solution: Let the company propose a solution
Chakan wig
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI love Indique Hair
- Customer serivce
- Always enjoyed the texture and the time it lasted
- Promotions
User's recommendation: Totally go for them!
Just... DONT
Love the Product
User's recommendation: You won't regret it.
This company is a scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Orlando, FloridaHair I revived Friday August 2 is already shedding
- Always enjoyed the texture and the time it lasted
- Quality of the hair
Preferred solution: Let the company propose a solution
Indique hair is a scam
No
I’m highly disappointed. Sneaky deceptive janky company. I purchased nine bundles and they were all horrible. I filed a complaint with my bank and they had the nerve, to kick back my charge back and say that I didn’t return the hair.
When I talked to you guys you said I couldn’t not because the bands had been removed. Omg so after three days me and my mom both took it out. The hair was dry dry dry dry I mean tangled at the weft.
No one could save this hot mess. Beware ladies
Tangles and dried ends on Pure Straight Collection
- Hair i purchased
- Hair
- Incorrect explanation of hair quality
Preferred solution: Dismiss charges from their bank finance company!
Over Priced and Worst Quality
Honestly Ladies! Don't waste your money
Resolved: So I purchase in person and you can't resolve in person?
We were able to meet an amicable resolution. As I stated, I do not believe the hair was a problem but the unit i received seemed to be damaged or bad.
Due to the thickness of the hair which was flat even moving a few sections it was not possible to notice anything in its natural state. Once the install was complete, my stylist proceed to blow out the hair for styling which reveal an in-depth view of the full frontal and several sections of short choppy hairs in the middle and sides of the unit while other sides were fuller and laid like normal. The hair was styled and I was told to wrap it up at night to see if it would rectify the situation. I woke up and further looking into the frontal to inspect what the issues may be, on both sides and middle parts you can see thinness in the areas and in just 24hrs I’ve experienced a bit of shedding that was certainly not experienced with the last hairs.
I contacted your call in center this morning and spoke to Shaihiem who let me know i would need to uninstall the unit and send it to them for inspection. Following the frustrating discussion letting her know that i purchased it in store, I was told the store would have to rectify the issue. I then called the store and spoke to Taylor who was the representative present for my purchase and so far a much better representative of customer care and was told, I would need to remove the unit so they could send it to the customer care department. Which is a big circle of the same things basically.
I could not go into the store for inspection but you have a local headquarters? I live in between 2 cities and have a full travel agenda for business conferences in the next week and I am being told to take a unit out and have it mailed for an undetermined time for an inspection that may be or may not be resolved. Unfortunately that is not a feasible or reasonable request for a customer who specifically purchased a product from a local location so I would not have to deal with a company online. As a consultant and speaker, my appearance is closely representative to the services I sell and I can not just remove a unit and have no replacement in this extremely busy period of time.
At this point I am left no other option but to remove and replace the unit given these policies that have been set forth. I am contacting your team who states you stand “100%” behind your product with a request for return and reimbursement. As discussed with your sales associate, I have gone and gotten hair spray and product to try and lay it down and the areas discussed just don’t do so. Furthermore, given the texture and thickness of the hair grade it does not just lay.
This is an unfortunately and extremely disheartening and expensive experience to have to deal with as a customer. Having a unit that is suppose to last a year or more, that has such significant breakage in certain areas is just not a feasible possibility. My request was initially to go into a center for in person inspection to then have to run to my stylist for removal of my full weave and then installation of a new unit but your team has quoted this “testing” process as the only option. Which means I am suppose to do what with my hair until then?
I would have to then pay for a replacement anyway in the meantime and an installation of a new unit anyway. So it makes no business or economic sense at this point. I’ve respectfully requested an escalation of this matter to which I’ve received no direct options. I am contacting your team regarding this with images less than 24hrs after my purchase and hope to move this experience to a more positive experience.
I can easily be contacted at any of the numbers below.
Cynthia G. Peacock, MBA President & Owner
Preferred solution: Full refund
Birds Nest
Never again. I got the beach wave hair installed on Saturday.
Today is Wednesday. It is a tangled, dry, matted, crusty mess. Birds have been looking at my hair longingly. The wave has already fallen out, and I can't even run my fingers through it without them getting stuck in the web of tangle.
I have tried leave-in conditioner. Doesn't work. I tried to spray it with water. Doesn't work.
I paid waaay too much to be dealing with this. It looked pretty in the package, but four days in, and the hair looks like its been in four months. Not sure what to do with it now to even make it presentable in public. The lady at the store said this hair is "get up and go"; go where?
To try to find a bird who needs a home? Four days in, and I'm already wearing a hat.
Over $400 for the hair, and $275 for installation all to be wearing a hat a few days later. Will never, ever purchase Indique hair again.
Preferred solution: Full refund
Not good quality hair for the price
- Customer serivce
- Hair
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The same thing happened to me just a couple weeks ago. I heard how great their hair was and saw that they had Pat Smith (Emmitt Smith's wife) as an endorser and was excited they opened a new storefront in Dallas by the Galleria ( the sales girl really knows how to bait you in) so I decided I'd purchase 2 bundles (18& 20) of the Pure Natural Wave a couple weeks ago and spent a total of $478.
Worst mistake I could have made! But NEVER AGAIN! The hair tangled after day 2 or 3 of being installed. It's very OVER PRICED for no reason.
Go to ManeMan Indian hair it's not the best but it's better quality than Indique. Why is it so hard to find Good Quality True Virgin hair for a reasonable price! I'm willing to spend the $ but want my $'s worth.
I used to get hair from Extensions Plus in LA, Cali and their bundles was TRULY the BEST I'd ever seen but even their quality is not like it used to be. If anyone knows of a place that has Good quality True Virgin hair please refer!